Are you eager to engage with organisations on how BlueDolphin can best be used to support their digital business transformations? Do you have a background in business or IT consultancy and Enterprise Architecture? Then this could be the role for you!
ValueBlue is the fast-growing company behind software platform BlueDolphin – the Enterprise SaaS tool that helps CIOs and Enterprise Architects to plan, collaborate and manage digital business transformation.
Our team of 60+ colleagues work across a range of functions including Product Management & Development, Sales & Account Management, Marketing, and Customer Success and Support. We currently have over 160 customers using BlueDolphin across the globe, from global corporations like A.S. Watson, Randstad, and Wyndham Hotel Group to financial, governmental and consumer organizations such as ABN Amro, VolkerWessels, Rituals and the City of Amsterdam.
The Customer Solutions team helps our customers to maximize their return on investment in BlueDolphin. Through our Customer Success engagements, we partner with our customers to understand their strategic business transformations, how these translate into demands for Enterprise Architecture and how BlueDolphin is best deployed to support current and future needs. By challenging and inspiring our customers, we continuously seek to bring out the best of BlueDolphin for our customers.
Our Customer Success Consultants drive these engagements with multiple customers in parallel, oftentimes teaming up with our Solution Consultants for specialized knowledge and experience. You’ll be joining 11 consultants in the team, of which 10 are based in the Netherlands and 1 in Hong Kong. As we expand our business both in Europe as well as in the US, we will be expanding the team significantly over the next 12 months.
Whilst growing the business, we are also growing our knowledge base and training portfolio. As a Customer Success Consultant, you will run into uncharted territory from time to time and bring home treasures of newfound knowledge and best practices to incorporate into our methodology, so we can share these with our customers.
Note: while we do work flexibly at ValueBlue, this is not a 100% remote role - we do expect you to be able to visit customers and to drop in at the office for team meetings and knowledge sharing sessions.